Terms, Shipping & Returns
Order Processing & Shipping
Each order will be processed and confirmed within 1 business days (excluding weekend days of course). We guarantee that every order will be in-stock and shipped the following day by UPS ground or USPS priority (we do not offer alternative shipping methods). If we don't ship after 1 business days, customers may cancel the order with no questions asked. We literally keep 95% of the parts we sell in-stock and that is how we can provide you with this guarantee. Some exception includes Full Coilover Kits by Ksport & Planted seat brackets due to the large number of applications they got, which makes those items impossible to stock properly.
StreetRays Inc. accepts the following Payment Methods: Visa, Mastercard, most major credit cards & Paypal (all payments processed through paypal payment system).
Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within the state of Texas will be charged the applicable sales tax (currently 8.25%).
Sales invoice must accompany ALL returns & warranties. All merchandise MUST be returned in original packaging, complete condition and in resalable condition (restored to the best possible extent). No refund on electrical items, special orders or any items over 14 days old (this term is based on postal stamp on item package).
(All orders are final). All orders cannot be modified/changed after they are placed. Because we process all orders in a speedy manner so you will get your order fast, we can't take the risk of messing up the warehouse order processing system by changing or removing orders after they've been entered.
When you are placing an order by phone or the internet, security is our number one priority. All your information is securely stored in our database and communication related to your accounts, orders, and significant information is secured by SSL technology and verified by secure SSL. All on-line transactions are sent through Paypal secure server. Here is security description by Paypal:
The security of your information, transactions, and money is the core of our business and our top priority at PayPal.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you are using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.